Carnet Santé. An independent reference to French healthcare
The reference tools · 02

Lexique.

The system runs on a dozen words nobody explains. Each one decoded in a sentence — with the full explainer a click away where we have one.

Carte Vitale

The green chip card that files your reimbursement claims — a payment key, not a medical file.

Médecin traitant

Your declared primary doctor; going through them keeps your reimbursement rate at 70%.

Mutuelle

Complementary private insurance that covers the part the state doesn't.

Assurance Maladie

The statutory health-insurance arm of the Sécurité sociale.

Ticket modérateur

The share of a fee left after the state's reimbursement — usually covered by a mutuelle.

Tiers payant

Third-party payment: the provider is paid directly so you don't advance the money.

PUMa

Protection universelle maladie — near-automatic cover for anyone resident in France.

Mon Espace Santé

The national digital health space opened, by default, for every resident.

CPAM

Caisse primaire d'assurance maladie — the local office that processes your claims.

ALD

Affection de longue durée — chronic conditions reimbursed at 100%.

Désert médical

An area with too few doctors for its population — a medical desert.

Téléconsultation

A reimbursed medical consultation carried out remotely, by video.